Welcome to the Marple Cottage Surgery & Guywood Practice Publication Scheme. This is a guide to the practice Publication Scheme as required by the Freedom of Information Act 2000.
Under the Freedom of Information Act every public authority has a duty to specify what information they publish (in terms of information ‘classes’), how the information is made available, and whether it is available free of charge or upon payment.
It does not cover personal information such a patients records which are covered by the Data Protection Act
Practice FOI Publication Scheme
A publication scheme requires an authority to make information available to the public as part of its normal business activities. The scheme lists information under seven broad classes
- who we are and what we do
- what we spend and how we spend it
- what our priorities are and how we are doing it
- how we make decisions
- our policies and procedures
- lists and registers
- the services we offer
How should requests be made?
Requests must:
- be made in writing (this can be electronically e.g. email/fax)
- state the name of the applicant and an address for correspondence
- describe the information requested.
What cannot be requested?
Personal data about staff and patients covered under Data Protection Act.
For more information see these websites:
Practice FOI Publication Scheme Contents
Part I – Introduction
This Publication Scheme is a complete guide to the information routinely made available to the public by Marple Cottage Surgery & Guywood Practice . It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals, and we will monitor its effectiveness.
How much does it cost?
With the current changes in legislation, we will no longer be able to charge for copies of your medical records subject to the request not being unreasonable. However, we are still able to charge for certain medical reports. All requests in writing to our Data Controller team and they will advise you accordingly.
Leaflets and brochures – free of charge for leaflets or booklets on, for example, services we offer to the public. A charge will be made to cover postage costs. A list of available publications is given in Class 4.
How is the information made available?
All information is available on the Practice website.
Your rights to information
The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.
From 1 January 2005 it will oblige the General Practice to respond to requests about information that it holds and is recorded in any format and it will create a right of access to that information.
These rights are subject to some exemptions which have to be taken into consideration before deciding what information it can release.
New environmental information regulations may be introduced as early as 2003. These will enable similar access to environmental information as under the Freedom of Information Act 2000.
Feedback
If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please contact the Practice Manager.
Part II – Classes of Information
All information at Marple Cottage Surgery & Guywood Practice is held, retained and destroyed in accordance with NHS guidelines Found here: – https://transform.england.nhs.uk/information-governance/guidance/records-management-code/.
Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000.
Where individual Classes are subject to exemptions, the main reasons include the protection of commercial interests and personal information under the Data Protection Act 1018.
This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories.
A full list of local General Practices can be found there too. Marple Cottage Surgery & Guywood Practice provides primary medical services for the geographical area of part of [Area}.
Some information may be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 2018.
| Information to be published | How the information can be obtained (eg hard copy, website)
| Cost | |
| Class 1 – Who we are and what we do
Description: Details of the practice, key personnel and how we fit into the NHS We provide general medical services for our Practice population in Marple / Romiley and surround areas. We are rated as an Outstanding Practice – please see our CQC report here We are part of SES PCN, and a member of the GFP Federation, Viaduct Care CIC Details of GPs and staff at our practice can be found on this website. This practice operates under a GMS or Services contract. The contract is with NHSE. NHSE Area Team: Greater Manchester Marple Cottage Surgery and Guywood Practice provides general medical services to c 11,000 patients living within our practice registration boundaries, which includes Marple, Marple Bridge, Romiley, Bredbury, Hazel Grove, Offerton, Mellor, Hawk Green, High Lane and Strines. We are part of SES PCN, and a member of GP Federation Viaduct Care CIC Regulated activities/services we provide
The Aims and Objectives of Marple Cottage Surgery & Guywood Practice 1. To provide high quality, effective, evidence based medicine and services, through a culture of continuous learning, development and training, within a safe and appropriate environment 2. To create a partnership between practice and patient of mutual respect and holistic care, where patients are actively involved in their health care management 3. To review practice health outcomes to help demonstrate continuous improvement of management of patient health 4. To communicate health outcomes with patients, promote self-care and education; and encourage and support patients to lead healthier lives. 5. To ensure that highest level of information quality, security and confidentiality through maintaining effective and robust information governance systems
The Practice aims to follow National Institute for Health and Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website: www.nice.org.uk or the Department of Health website: www.gov.uk/government/organisations/department-of-health The NHS is a very large part of the public sector. It is possible to find out information about our practice, NHS England and other NHS services in your area by using NHS Choices at www.nhs.uk.
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Website and / or request from Management team
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| Doctors in the practice | Website | ||
| Contact details for the practice (named contacts where possible with telephone number and email address (if used) | Website | ||
| Opening hours | Website | ||
| Other staffing details | Website | ||
| Class 2 – What we spend and how we spend it
Description: The range of services we provide under contract to the NHS We are funded to provide primary healthcare services. This includes (please note the list is not exhaustive):
· Minor surgery · | For any policies relating to our services, please refer to Class 6. You can also see our Practice leaflet which is available from reception at the surgery. English is the only language spoken by staff at the practice. If your first language is not English, then we can arrange for an interpreter to be present. This can take up to 4 days to arrange. | ||
| Declaration of GPs’ NHS/HSC income.
The information made available as part of GPs’ contractual obligation to publish their net income relating to NHS/HSC contracts.
| Website | ||
| Class 3 – What our priorities are and how we are doing Description: Funding details and charging policies We receive money from NHS Manchester according to our contract (as per Class 1 above) in exchange for general medical services provided for patients. For funding information please apply to the Department of Health for Statement of Fees and allowances payable for General Medical Practitioners in England There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice’s affairs. Our performance was assessed by the Care Quality Commission, and rated as outstanding We measure patient feedback monthly through our Friends and Family Survey | https://www.gov.uk/government/publications/general-medical-services-statement-of-financial-entitlements-directions | ||
| Plans for the development and provision of NHS/HSC services | |||
| Performance data including performance against targets Please see MORI surveys | https://www.gp-patient.co.uk/ | ||
| Inspection reports by regulators Please see CQC inspection report here | https://www.cqc.org.uk/location/1-568051688?referer=widget3 | ||
| Class 4 – How we make decisions (Decision making processes and records of decisions)
As a GP Partnership Practice Strategy and improvement plans are planned through Partnership meetings, along with team discussion at Clinical meetings and management team meetings.
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| Class 5 – Our policies and procedures Description: Guidance and information leaflets As a practice we publish the following documents. These are either freely available on the website or on request from the practice. You should enclose a stamped self-addressed envelope if you would like the documents posting to you.
Description: General policies and procedures in use within the practice We have policies available on the following. These are either freely available on the website or on request from the practice. You should enclose a stamped self-addressed envelope if you would like the documents posting to you.
| Zero Tolerance Policy – Marple Cottage & Guywood Practice | ||
Policies and procedures about customer service
| Statement of purpose – Marple Cottage & Guywood Practice
Patient rights and responsibilities – Marple Cottage & Guywood Practice
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| Equality and diversity policy | |||
| Complaints procedures (including those covering requests for information and operating the publication scheme) | Complaints and Compliments – Marple Cottage & Guywood Practice | ||
| Patient Confidentiality | |||
| Data protection policies | |||
| Privacy Notices | |||
| Class 6 – Lists and Registers Currently maintained lists and registers only | |||
| none held” | |||
| Class 7 – The services we offer (Information about the services we offer, including leaflets, guidance and newsletters produced for the public)
For information about the Practice please refer to our News section on the Practice website | News – Marple Cottage & Guywood Practice |
This publication scheme
In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available.