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Information governance

Your medical records

Your medical record is very important as it is integral to your health care. Obviously it is essential that records are kept as accurately as possible and are up-to-date. Your medical record is now held entirely on computer. Apart from being a chronological record of your health care, to which the doctors and nurses need to refer, the computerized records allow us to perform other essential tasks with relative ease. For example we can use the information to make sure we offer appointments for health reviews at the appropriate time, and for clinical audit, which proves to be a useful tool for continually reviewing and improving the services we provide.

Reception and Administration Staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Keeping your records up to date

As a patient, it is a great help if you keep us up-to-date with your personal information, e.g. your contact details or even aspects of your health such as if you stop smoking. The more accurate a health record is, the better health care can be provided. This is a start of how we perceive the future health record should be; a record as much the patient’s as the doctor’s.

It is important that you tell us if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for this to be amended.  You have a responsibility to inform us of any changes so our records are accurate and up to date for you.

Patients can access their medical records via the NHS App – If you would like to learn more about this please email the Practice at [email protected]